Complaint Investigation Report

Interviews revealed that the facility staff did write up an external form. Interviews revealed that they questioned the client on how they received the bruise and they did not say anything about how they got it.

Interviews revealed that this client would make up stories especially if they wanted to get their way. According to the client’s Individual Program Plan (IPP)dated 03/17/2023 it stated that the client is often involved in repeating untrue stories to get out of trouble or to get something they want. According to the IPP the untrue stories have been described as habitual lying and occur both at the home and the day program.

Interviews also revealed that the client had formerly mentioned to them that there was another client they lived with who attempted to hit them but is unsure if they have ever had physical altercations with each other. Interviews revealed the name of the house mate is unknown.

The Department has investigated the above-mentioned allegation and based on interviews, LPA observations, and records review, it was determined that the complaint allegation is Unsubstantiated. The allegation may have happened or is valid, but there is not a preponderance of the evidence to prove that the alleged violation occurred.

An exit interview was conducted with Oscar Vargas, Program Supervisor via face time and a copy of this report along with Licensee/Appeal Rights (LIC 9058 03/22) was provided via email. An electronic email read receipt confirms the documents were received.