Complaint Investigation Report

Department Interviews with staff revealed that Client #1 (C1) began touching Client (2) while they sat next to each other during transportation. C2 put up their arm to defend themselves and C1 bit C2 on the arm. Transportation was already stopped when the event occurred and staff intervened quickly to separate clients. It was also report C1 and C2 have been seat mates for approximately 1.5 years and have not had previous incidents during transportation.

Department Interviews revealed there were injuries and an incident report and SOC341 was filled out and submitted to Licensing and San Diego Regional Center (SDRC). Interviews revealed that after this incident and due to C1's aggression, C1 will no longer sit by C2. Department Interviews with outside sources confirm that C1 was moved from a private home to a group home on the same day of the incident and that may have led to the behavior.

The Department has investigated the above-mentioned allegation and based on interviews, LPA observations, and records review, it was determined that the complaint allegation is UNSUBSTANITED. The allegation may have happened or is valid, there is not a preponderance of the evidence to prove that the alleged violation occurred.

An exit interview was conducted with Alexis "Lexie" Garcia, Program Director via face time and a copy of this report along with Licensee/Appeal Rights (LIC 9058 03/22) was provided.