Complaint Investigation Report

Department interview with R1 revealed they did not wish to return to the facility due to medication management requirements and reported they gave the facility a verbal notification in person on 5/29/2026 and that they will no longer be living at the facility. She did however leave some belonging in the room.

Department staff interview revealed the resident left the facility on her own and reported to the executive director on 5/29/2026 they would not be returning. Staff also reported the resident was eligible for readmission however would need to participate in medication management upon return.

Department outside source interview revealed R1 payment for May 2026 was made to the facility , but payment for June 2026 was withheld because the resident was no longer residing at the facility.

Department interviews revealed that no written eviction notice was issued. Interviews with all parties indicated there was a verbal notice of move out. Facility interviews confirmed that R1 is able to resume occupancy. Based on interviews and records review, the preponderance of evidence standard has not been met; therefore, the allegation is UNSUBSTANTIATED.

An exit interview was conducted with Chris Neale, to whom a copy of this report and the Licensee/Appeal Rights (LIC 9058 03/22) were provided.