Facility Evaluation Report

Licensing Program Analyst (LPA) Amy Rodgers conducted an unannounced Case Management - Incident visit. LPA was welcomed by, identified himself to, and discussed the purpose of the visit with Administrator Kristen Hollobaugh.

Today's visit was in response to an Special Incident Report (SIR), which licensee self-submitted to the CCLD San Diego Regional Office (received on 03/2/2026). According to the SIR: on 02/27/2026 Client #1 (C1) eloped from the facility (left without staff supervision). [See LIC 811 Confidential Names List for a description of C1.] C1 returned to the facility unharmed within minutes on 2/27/2026.

During today’s visit, LPA performed a facility tour / welfare check, collected records, and interviewed C1 and staff.

According to C1’s latest LIC602 Physician’s Report (07/28/2025), their doctor determined that C1 was able to safely leave the facility unassisted. Interviews and records showed that Licensee had a written Absentee Notification Plan as part of C1’s record of care, and that staff followed this plan.

N o deficiencies were cited for this incident. No deficiencies were observed or cited during today's visit. An exit interview was conducted with Administrator Kristen Hollobaugh, to whom a copy of this report, the LIC811 Confidential Names List, and the Licensee/Appeal Rights (LIC9058 03/22) were provided during the visit.