Home Care Organization Evaluation Report

On March 12, 2026, Home Care Services Bureau (HCSB) Enforcement Analyst, Adrian Mangina conducted a virtual biennial Inspection via Teams of TheKey of California. Upon commencement of the inspection the Enforcement Analyst identified herself and displayed employee badge. Analyst was greeted by Designee Jessica Pascasio who presented her California Driver's License as ID. Skilled Home Health Compliance Associate, Amy Gordon and Compliance Associate Nicole Avedis also participated. Analyst was provided employee files for review prior to this inspection. During the virtual inspection, Designee walked the premises and allowed Analyst Mangina to observe the proper posting of License and business hours. Analyst also viewed proof of valid professional liability policy, worker's compensation, and dishonesty bond during the inspection.

Upon completion of the file review the analyst discussed the findings of the inspection with Designee. The Analyst informed the representative named above of the deficiency found and explained it would be noted on the HCS809-D form. In addition, the Licensee was provided a copy of this report and the HCS9058 Appeal Rights form. Designee will email signed copy of this report to Analyst upon receipt.