Complaint Investigation Report

Interviews with residents did not reveal any concerns regarding timeliness of care received and arrangement of necessary and/or incidental medical attention. Interviews with outside sources indicated that resident medical needs were responded to quickly by the facility. Interviews with staff reveal an established plan for responding to and reporting resident falls. Additionally, staff interviewed did not recall any residents, including R1, having any recent falls. File review of records and outside source medical records corroborated communication with R1's medical providers and contained response plans for R1's care.

Based on interviews and records review, there is not a preponderance of the evidence, therefore the allegation have been determined to be UNSUBSTANTIATED. An exit interview was conducted with Executive Director Jester to whom a copy of this report and the Licensee/Appeal Rights (LIC 9058) were provided. Their signature below confirms receipt of these documents.