Complaint Investigation Report

The facility's Licensee did report to the Department on 4/15/25 that there was a pending sale of the property and provided an estimated date of escrow completion for 4/18/25. Outside sources interviewed all corroborated that the facility Administrator and/or Licensee communicated to them of intentions to sell the home and business through a change in ownership. One (1) outside source interviewed revealed that a written notification was provided on 4/15/25 and two (2) others revealed that they had been given verbal notice weeks earlier. File review of emailed communications confirmed that a notice was sent out to all resident responsible parties of the proposed change of ownership in both property and facility management on 4/15/25. Resident interviews revealed mixed information of if they were informed or not, but several communicated that their families would know for certain. Resident interviews did not reveal any concerns about their care or the transition to new owners. Staff interviews revealed that staff were not made aware of the impending change of ownership and learned through other means or after-the-fact. An outside source interview revealed that the official completion of sale occurred in June 2025, which was corroborated by a staff interview -- well past the required 30-days from 4/15/25.

Based on interviews and records review, while the allegations may have happened or are valid, there is not a preponderance of the evidence to prove that the alleged violation occurred – therefore the allegation has been determined to be UNSUBSTANTIATED. An exit interview was conducted with Caregiver Mirzaee to whom a copy of this report and the Licensee/Appeal Rights (LIC 9058) were provided. Their signature below confirms receipt of these documents.