Complaint Investigation Report

The agency does also provide optional additional training hours for HCAs that are relevant to the population they serve . During orientation, staff review duties, safety precautions and restrictions. Based on interviews conducted and records reviewed, EA found no evidence to support the allegations. Although the allegations may have happened or are valid, there is not a preponderance of evidence to prove the alleged violations did or did not occur, therefore both allegations are unsubstantiated.

An exit interview was conducted. A copy of the HCS9099 and HCS9058 appeal rights were provided.