Complaint Investigation Report

Resident 1 (R1) stated that they eat food in smaller portions and have not experienced any weight loss due to dietary negligence. The staff stated that R1 was on a liquid diet before living at the facility. LPA reviewed the physician's report that supports the dietary needs of the resident as "on a fortified diet with thin liquids for aspiration risks."

Allegation 2: Resident was not assisted with getting in and out of bed. R1 expressed like to try to do it on their own and admitted to needing assistance but do not like to wait for staff.

Allegation 3: Staff over medicated resident. Resident 1 denied being over medicated by the staff during the investigation. Medications are being administered as per the prescribed schedule.

Allegation 4. Staff did not safeguard residents' personal belongings. Resident 1 confirmed that their glasses and cell phone were missing. Staff stated that R1 had broken their glasses and was waiting for the in-house Optometrist to prescribe new prescription for glasses and that R1 did not have a cell phone at the time of admission to the facility. A review of the LIC 621 indicated that R1 had 1 blue suitcase and declined to write the personal property inside. When LPA toured inside R1's room, 1 blue suitcase and clothing were inside the closet which coincided with the LIC621.

Allegation 5. Resident sustained an injury while in care. Resident 1 mentioned that they sustained an injury due to falling when they attempted to get out of bed without assistance. R2 confirmed the fall by R1 and they called for assistance to help R1 when they fell.

Based on the findings of the investigation, it is determined that the allegations against Avantgarde Senior Living of La Jolla: Staff did not meet resident's dietary needs resulting in weight loss, Resident was not assisted with getting in and out of bed, Staff over medicated resident, Staff did not safeguard resident personal belongings, and Resident sustained an unexplained injury while in care are Unsubstantiated. An unsubstantiated finding means that although the allegations may have happened or are valid, there is not a preponderance of the evidence to prove that the alleged violations occurred.

An exit interview was conducted and a copy of this report along with the Licensee Rights (LIC 9058) was provided to the Wellness Director. Her signature on this form confirms receipt of the documents.