Complaint Investigation Report

It was alleged that staff withheld medication from a client. Interviews with staff revealed C1 would refuse their medications, especially when they were having a behavior. Interviews revealed staff gave clients their medications according to how the doctor prescribed the medications. Interviews with clients revealed they got their medication daily and timely. There were no witness statements to support the allegation that the staff withheld the medication from the client.

The allegations were therefore determined to be unsubstantiated, since the preponderance of evidence standard was not met.

An exit interview was conducted with Michelle Munoz Administrator. A copy of this report and Licensee's Rights (LIC 9058 03/22) were provided and their signature on this report confirms receipt of the Licensee Rights.