Complaint Investigation Report

374603381-4-3-2025-18-AS-RSTS-DG7UUV-20250429155409

STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

RIVERSIDE ASC , 1650 SPRUCE ST STE 200 MS29-27

This is an official report of an unannounced visit/investigation of a complaint received in our office on

03/24/2025 and conducted by Evaluator Janira Arreola

COMPLAINT CONTROL NUMBER: 18-AS-20250324112048

Staff's behavior poses a risk to residents in care.

Licensing Program Analysts (LPAs) Janira Arreola and Seo Jeon conducted an unannouned visit for the complaint allegation listed above. LPAs met with Licensee, Chris Conklin who was informed of the purpose of the visit. LPAs conducted a walk through, observation and interview.

It was alleged "Staff's behavior poses a risk to residents in care.", it was alleged that staff yells in the presence of residents. LPAs conducted a walk through of the home and observed no residents in care. LPA conducted a file review and found the facilities last annual 2024 the census was (0) residents. The licensee stated they have not had residents since 2020. Therefore, the allegation is unfounded, meaning the allegation is false, could not have happened or is without a reasonable basis. An exit interview was conducted with the licensee where this report was reviewed and provided.