Facility Evaluation Report

On 5/1/24 Licensing Program Analyst (LPA) Javina George conducted a case management deficiencies visit. LPA met with Licensee Manuel Vazquez and explained the purpose of the visit. A complaint was received for the facility and additional concerns/allegations were reported. It was alleged that Administrator Manuel Vazquez was unfit to do his job. As Vazquez was reported to purchase cheap cleaners at the Dollar store and would refill/use the same bottles and refill them with either water or some other fragrance/floor cleaner to mask that he is complying with disinfectants during the pandemic, fire drills were not being conducted and clients would buy their own hygiene items.

It was alleged that the clients were buying their own hygiene items, as the Licensee/Administrator stopped purchasing the hygiene items. Per the client’s admissions agreement it states that the licensee is to provide hygiene items such as toothbrushes, razors, shampoo etc. Per an interview with Vazquez, the hygiene items provided were generic and if for example a client had dandruff and required a special shampoo outside of what was provided then the client would use their Persona and Incidental (P& I) to purchase the specialty item. There was not sufficient evidence to refute or corroborate what was alleged.

Regarding the cleaner’s interviews were conducted with staff and revealed that were arguments over the types/brands of chemicals that were purchased. Vazquez denied refilling the bottles with water and using fragrances to imply that the cleaners were able to clean and disinfect as expected during the pandemic. On 12/28/23 LPA conducted a facility visit and observed for the cleaners to consist of bleach, a degreaser, cleanser and an all-purpose cleaner. The cleaners observed were EPA approved cleaners, that are noted to clean as well as disinfect. There was not enough evidence to refute or corroborate the allegation.

It was also alleged that the Administrator was not at the facility a sufficient number of hours. Per an interview with Vazquez he states that he was at the facility for a minimum of 2-3 hours daily 6 days a week, and that in his absence there were two (2) designated staff leads that were required to report the status of the facility at the end of the shift. Vazquez stated that outside of the hours he would accompany clients to