Home Care Organization Evaluation Report

On June 18, 2024, Home Care Services Bureau (HCSB) Analyst Adrian Mangina arrived at the business office of Affordable and Quality Home Care Services LLC for a Biennial inspection. Upon arrival, the HCSB analyst identified herself and was greeted by Ezmerelda Ceja, Designee and Home Care Aide. Licensee Carlos Perez was also present. The proper posting of business hours and license was observed. Licensee was advised that regular office hours, rather that by appointment only will be required due to the need for unannounced visits. The analyst was shown to an area where the review of personnel and administrative files could be performed. Analyst observed current insurance policies and dishonesty bond. Upon completion of the file review the analyst discussed the findings of the inspection with Mr. Perez. The analyst informed the representative named above of the deficiencies found and explained they would be noted on the HCS809-D forms. In addition, the licensee was provided a copy of the HCS9058 Appeal Rights form.