Senior Care Records.

Complaint Investigation Report

Vista Del Lago Memory Care, Escondido02/13/2024Licence 374604274

Census89
Date signed02/13/2024 11:39:18 AM
The inspector’s account

According to allegation, three weeks prior to November 24, 2020, R1 was dropped by an unnamed caregiver during a night shift. Interview with staff present on or around the timeframe mentioned stated they were unaware of R1 being dropped. Interview with outside source revealed that there were no instances of R1 being dropped. Interview with outside source also revealed that there was no injury on R1 to determine R1 was dropped. Records collected did not reveal any additional information to corroborate allegation.

It was also alleged that facility staff did not report R1 being dropped to R1’s responsible party. Interviews with staff present on or around the timeframe mentioned stated they were unaware of R1 being dropped therefore it was not reported. Interview with outside source revealed there was no evidence to corroborate resident was dropped. Additionally, there were no records available to corroborate allegation.

Based on Department’s interviews, and record reviews there is not a preponderance of evidence to prove alleged violation occurred, therefore the allegation is unsubstantiated. An exit interview was conducted with Executive Director Marie Hill , to whom a copy of this report, and the Licensee/Appeal Rights (LIC 9058 03/22) were provided.

Source: California Department of Social Services, Community Care Licensing. Methodology · Report a correction