Complaint Investigation Report

Regarding allegation, "Staff speak inappropriately to resident in care." LPA spoke with R2, S2, S3, and S4 and through interviews obtained determined allegation was UNSUBSTANTIATED.

A finding of UNSUBSTANTIATED means that although the allegation may have happened or is valid, there is not a preponderance of evidence to prove the alleged violation did or did not occur.

An exit interview was conducted and a copy of this report was discussed with and provided to S1 along with copies of the LIC9099-C, and LIC811.