Complaint Investigation Report

Interview with R1 revealed staff have been following physician’s orders and have been checking R1’s blood sugar every Monday. This agency has investigated the complaint alleging “Staff are not ensuring that insulin is being administered in a safe manner”. We have found that the complaint was unfounded, meaning that the allegation was false, could not have happened and/or is without a reasonable basis. An exit interview was conducted, and a copy of this report was provided to Executive Director Hill.