Complaint Investigation Report

Medical records for R1 dated 07/16/2024 revealed diagnosis of “pink skin with crawling maggots” between the toes, MRSA, Cellulitis, and non-pressure arterial ulcers on the toes of both feet. The medical records revealed R1 was admitted to the hospital on 07/16/2024.

Pre-placement appraisal for R1 dated 02/19/2024 documented a history of MRSA, Cellulitis, and a Stage 2 ulcer on R1’s right foot. A review of R1’s Home Health Care Plan dated 06/06/2024 revealed, R1 was admitted to home health services for treatment of Cellulitis to the lower extremities on 06/07/2024. Home Health services were discontinued on 06/28/2024 and home health notes read, “Bilateral wounds and weeping resolved without complications.”

A review of R1’s resident file revealed there was no documented care plan created or maintained by the facility for R1’s care. Interviews with three (3) facility staff revealed they were instructed by home health to continue wrapping R1’s legs with gauze following R1’s discharge from home health services. Staff interviews revealed the gauze was changed every two to three days. R1’s physician was interviewed and reported facility staff were instructed to change R1’s gauze daily and to monitor R1’s lower extremities closely.

R1’s Physician’s Report dated 02/16/2024 was reviewed. It revealed R1 was unable to bathe themselves and R1 required assistance with grooming of their lower body by a caregiver. Interviews with six (6) facility staff revealed R1 did not take showers and instead used washcloths for personal hygiene. Staff indicated they would hand the washcloth to R1 who then used the washcloth independently. Of the staff interviews, (3) of (6) staff reported R1 washed their own feet. When staff were asked about assisting R1 with putting on socks and shoes, staff reported they assisted R1 with this task because R1 was not able to bend down far enough to put on their own socks and shoes.