Complaint Investigation Report

Additional feedback provided during interviews with staff and residents revealed that Registered Behavioral Technician's make the residents’ bed, sweep/mop and clean the residents’ room on every shift daily. Based on observation and interviews, there is no concerns that would prove that Staff do not maintain facility sanitary thus the allegations are UNSUBSTANTIATED.

An allegation finding of unsubstantiated means, although the allegations may have happened or are valid, there is not a preponderance of the evidence strand to prove the alleged violations did or did not occur.

An exit interview was conducted, and a copy of this report was provided to Jacqueline Smith/Administrator