Complaint Investigation Report

to forty-five(45) minutes, one(1) of R1's thirty-seven(37) call lights was responded to fifty-one(51) minutes, and three(3) of R1's thirty-seven(37) call lights were responded to beyond one hour(1) and nineteen(19) minutes. Records reviewed revealed the longest response time for any of R1's call lights was one(1) hour and thirty-three (33)minutes. Based on LPA’s observations and interviews which were conducted and record reviews, the preponderance of evidence standard has been met, therefore the above allegation is found to be SUBSTANTIATED. California Code of Regulations (Title 22, Division 6, Chapter 8), is being cited on the attached LIC 9099 D. An exit interview was conducted and a copy of this report was provided along with LIC811- Confidential Names List and Appeal Rights.