Complaint Investigation Report

Regarding the allegation, “Staff hit resident” the day program staff reported that on the morning of 11/1/2023, they arrived to the facility to transport C1 to day program and noticed S1 was adjusting C1’s leg braces. The day program staff offered to take C1’s backpack to the transportation van in the meantime and stated they walked away for approximately 1-2 minutes. The day program staff reported they did not mention they had returned to the front door to not make S1 and C1 feel rushed. The day program staff stated they observed C1 stand up, take a few steps, and accidentally step on S1’s toes. The day program staff reported they observed S1 hit C1 twice in their upper back with a closed fist and once in the arm as C1 walked towards the door to leave for day program. The day program staff believes S1 was not aware the day program staff had returned to the front door and reported there were no additional witnesses in the facility. After observing the incident, the day program staff stated they greeted C1 to indicate to S1 that they had witnessed the incident. S1 reportedly acknowledged C1 stepping on S1’s toes but did not make any comments regarding hitting C1. The day program staff reported C1 was in distress for a few hours after the incident with S1. LPA conducted a collateral visit and interviewed C1 who confirmed S1 hit C1 twice in their upper back during one (1) occasion. LPA reviewed C1’s Individual Program Plan which states, C1 has an unsteady gait and requires staff to be nearby to ensure C1 moves from one area to another without incident. LPA made several attempts to interview S1, however S1 was not responsive. Based on interviews conducted, the preponderance of evidence standard has been met; therefore, the above allegation is found to be substantiated. California Code of Regulations (Title 22, Division 6, Chapter 1), are being cited on the attached LIC9099-D.

An exit interview was conducted and this report was read to Licensee and Administrator Barawid over the phone and a physical copy of this report was provided to Caregiver Biascan along with the LIC9099-D and Appeal Rights.