Complaint Investigation Report

374700046-2-5-2026-47-HC-SDUU-DR9Q28-20260213104644

STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

HOME CARE SERVICES , 744 P STREET, MS 09-14-90

This is an official report of an unannounced visit/investigation of a complaint received in our office on

01/14/2026 and conducted by Evaluator Adrian L Mangina

COMPLAINT CONTROL NUMBER: 47-HC-20260114115219

On February 5, 2026, Home Care Services Branch (HCSB) Enforcement Analyst (EA) Adrian Mangina conducted an inspection visit to deliver findings on the above complaint allegation. EA met with the Designee Leann Rytz.

During the investigation EA interviewed Designee Leann Rytz, who stated that the HCO was informed by an outside party that a caregiver was accepting money directly from client. Designee stated that after an internal investigation the home care aide was promptly terminated for in violating agency rules outlined in employee handbook. EA interviewed other relevant parties and investigative reports and supporting documentation and found no evidence to support the allegation. Based on the EA's observation, interview and records review, there was insufficient evidence to prove the allegation did occur as the preponderance of evidence standard was not met. Although the allegation may have happened or is valid, the allegation is unsubstantiated.

An exit interview was conducted. A copy of this report was emailed to the designee, Leann Rytz.