Home Care Organization Evaluation Report

On June 19, 2025, Home Care Services Bureau (HCSB) Enforcement Analysts, Adrian Mangina and Joshua Rarela arrived at the business office of At Home Care Solution, Inc. for a Case Management inspection for the purpose of obtaining additional training documents to supplement those provided on 10/22/24 via email by Kathleen Eyles, Administrative/HR Manager. EA Mangina had requested employee files as part of a complaint investigation for the complaint received 9/13/24. During the visit, Ms. Eyles, Administrative/HR Manger participated by phone. During the review of documents originally provided, EA found that some Home Care Aide files did not have documentation of completion of required annual training as required. Ms. Eyles stated that she had not provided complete training records via email in October but will forward the most complete training records to EA Mangina no later than 6/24/25. EA will review documents and determine if there are any deficiencies and if necessary, will address at a later inspection.

The Licensee was provided a copy of the HCS9058 Appeal Rights form and a copy of this report via email.