Complaint Investigation Report, 08/19/2025 — Turman's Residential Facility 7, El Cajon CA

Regarding the allegation of staff smoking cannabis while at the facility, interviews with clients around the time of the allegation did not report observing staff smoking. Interviews with current clients did not report observing staff smoking cannabis either. Interview with an outside source familiar with the facility at the time of the allegation did not observe staff smoking cannabis while making unannounced facility visits after hours. Further, LPA observations during unannounced facility visits did not raise any concern.

Regarding the allegation of staff consuming alcohol while at the facility, interviews with clients around the time of the allegation did not report observing staff smoking. Interviews with current clients did not report observing staff smoking cannabis either. Interview with an outside source familiar with the facility at the time of the allegation did not observe staff consuming alcohol while making unannounced facility visits after hours. Further, LPA observations during unannounced facility visits did not raise any concern.

Regarding the allegation of insufficient staffing, interviews with an outside source familiar with the facility did not report observing any staffing insufficiencies around the time of the allegation. Presently, interviews with clients reported their needs are adequately being met. Interviews with staff reported that the ratio is 1 staff per 6 clients as designated by their vendor funding source. LPA observed this staffing ratio being met during unannounced facility visits and records reviewed revealed adequate relief staff if needed.

The Department has investigated the above mentioned allegations. Based upon the information obtained during this investigation, it is determined that the preponderance of evidence was not met to support or corroborate these allegations and therefore deemed unsubstantiated.

An exit interview was conducted with Stephanie Harper, House Manager, to whom a copy of this report and the Licensee’s Rights (LIC9058 01/16) were provided.