Facility Evaluation Report

Licensing Program Analyst (LPA) Liliana Silveira conducted a case management visit to gather additional information on a self reported incident regarding bed bugs.

On 07/07/2022 the facility reported to CCLD that there were bed bugs found in room #3. LPA met with Facility Manager Vanessa Overholser. LPA reviewed facility records and interviewed staff. LPA also toured and inspected the facility. LPA checked bedrooms, mattresses, and interviewed clients.

During the tour LPA inspected bedrooms, including the mattresses, and did not observe any bed bugs. Vanessa stated that new mattresses and plastic covers were purchased, receipts are on record. LPA observed new tags dated 05/25/22 on the mattresses. Vanessa stated that a Pest Control Service inspected the facility on 07/06/22. Pest Control treatment was conducted on 08/04/22 and 09/07/22. LPA observed pest control service receipts. Vanessa stated that the Pest Control Service will come out one more time within the next week to conduct a final inspection.

LPA also interviewed residents who were present and none reported problems with bed bugs. LPA did not observe any immediate health and/or safety violations and after speaking with residents, did not receive any complaints about their health. No citations were issued during this visit.

An exit interview was conducted and a copy of this report and appeal rights were left at the facility with Vanessa. Signature on this report is confirmation of receipt of appeal rights.