Senior Care Records.

Complaint Investigation Report

ST Madeleine Sophies Center, El Cajon08/20/2025Licence 370800930

Census360
Date signed08/20/2025 01:13:27 PM
The inspector’s account

Interview with multiple staff revealed that there were no additional staff or volunteers present to meet day program ratios on that date specific.

Based on interviews, and records reviewed, a preponderance of evidence exists to support the allegations. Deficiencies are being cited per California Code of Regulations, Title 22 (refer to the attached LIC 9099-D). An exit interview was conducted with Director Mark Fisher, CEO Deborah Emerson, and Program Manager Eva Tan to whom a copy of this report, LIC 9099-C, LIC 9099-D, and the Licensee/Appeal Rights (LIC 9058 03/22) were provided to.

Source: California Department of Social Services, Community Care Licensing. Methodology · Report a correction