Senior Care Records.

Complaint Investigation Report

Senior Care & Comfort Living, El Cajon05/15/2024Licence 374603156

Census2
Date signed05/15/2024 01:05:58 PM
The inspector’s account

374603156-5-15-2024-08-AS-SJAB-D5KQWY-20240524123240

STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

SAN DIEGO RO , 7575 METROPOLITAN DR. #109

This is an official report of an unannounced visit/investigation of a complaint received in our office on

04/28/2023 and conducted by Evaluator Tiffany Holmes

COMPLAINT CONTROL NUMBER: 08-AS-20230428165600

Lack of supervision resulted in resident elopement

Licensing Program Analyst (LPA) Tiffany Holmes, conducted an unannounced visit to the facility to conclude a complaint investigation. LPA was met at the entrance by Administrator, Brandon Logalla. After identifying herself LPA was allowed inside the facility. LPA met with Mr. Logalla with whom the elements of the complaint were discussed.

The Department’s investigation consisted of facility visits, record reviews, and interviews with staff, residents and outside sources. It was alleged that lack of supervision resulted in resident elopement. Interviews revealed that there are always two staff that are working on each shift. Resident 1 (R1) had became agitated and was observed by Staff 1 (S1) running out of the facility. R1 AWOL away from the facility and was found a short time later by the sheriff deputies. Interviews revealed that the licensee reported the resident missing. Interviews revealed the facility followed all aspects of their Absentee Notification Plan by contacting police and by contacting their responible party. Interviews with outside sources and staff did not corroborate the allegation that facility staff demonstrated a lack of supervision resulting in an AWOL.

Based on the evidence obtained and reviewed, the allegation that lack of supervision resulted in resident elopement is Unsubstantiated, as the preponderance of evidence standard was not met.

An exit interview was conducted with Administrator Logalla and a copy of this report along with Licensee/Appeal Rights (LIC 9058 01/16) were provided to Mr. Logalla’s at the conclusion of the visit.

Source: California Department of Social Services, Community Care Licensing. Methodology · Report a correction