Home Care Organization Evaluation Report

Home Care Services Bureau (HCSB) Analyst Adrian Mangina arrived at the business office of Right at Home SD East County on 6/3/2024 for a Biennial inspection. Upon arrival, the HCSB analyst identified herself and was greeted by Designee Melanie Delgado. The proper posting of business hours and license were observed. The analyst was then shown to an area where the review of personnel and administrative files could be performed. Analyst reviewed files with HR Specialist Jennifer Churchill. Analyst observed current and appropriate insurance policies and dishonesty bond. Upon completion of the file review the analyst discussed the findings of the inspection with Designee Melanie Delgado and HR Specialist Jennifer Churchil. The analyst informed the representatives named above of the deficiencies found and explained they would be noted on the HCS809-D forms. In addition, the licensee was provided a copy of the HCS9058 Appeal Rights form.