Carroll's Community Care
El Cajon · 0.2 mi · 70 beds
Citations6Substantiated7
Parkway Gardens Retirement Care Home
660 Van Houten Ave, El Cajon, CA, 92020
Residential care home for the elderly15 licensed beds4 citations on recordHospice waiver
6 more within 6 milesOpen in Maps
Has this facility been cited?
Yes. State records show 1 Type A and 3 Type B citations against Parkway Gardens Retirement Care Home in El Cajon, California, arising from complaint investigations. Type A is the state's most serious category. Of 13 complaint allegations investigated, 4 were substantiated. State licensing has visited 14 times, most recently on 12/18/2025.
15licensed beds
1Type A citations, from complaints
3Type B citations, from complaints
4 / 13allegations substantiated
14visits on record
On the licence
What this home is licensed to accept
Limits the state set on the licence — not services the operator advertises.
Hospice waiver
FACILITY SERVES 15 RESIDENTS; AGE 60 AND ABOVE. 6 OF WHOM MAY BE NON- AMBULATORY; HOSPICE CARE WAIVER APPROVED FOR 3 RESIDENTS.
Inspection history
How often has the state visited, and what did it find?
California reports these categories separately. They are reproduced separately and never added together, because the state’s own headline figure counts complaint investigations only.
Complaint investigationsWhere the state's headline citation figure comes from8 visits · 1 A · 3 B
Routine inspectionsScheduled licensing visits4 visits · no citations
Other visitsFollow-ups, incident visits and case management2 visits · 1 B
Complaints
What did complaint investigations find?
SubstantiatedInvestigators found the allegation to be true4
InconclusiveNot enough evidence either way0
UnsubstantiatedEvidence did not support the allegation9
UnfoundedDetermined not to have happened0
On file
Reports held by the state
13 reports, newest first. Each one opens in full — the inspector’s own account of the visit, not our summary of it.
Facility Evaluation Report12/18/2025
Facility Evaluation Report12/06/2024
Complaint Investigation Report09/26/2024
Complaint Investigation Report02/29/2024
Complaint Investigation Report02/07/2024
Complaint Investigation Report02/07/2024
Facility Evaluation Report12/19/2023
Complaint Investigation Report12/07/2023
Complaint Investigation Report08/01/2023
Facility Evaluation Report06/06/2022
Complaint Investigation Report05/26/2022
Facility Evaluation Report12/16/2021
Facility Evaluation Report08/17/2021
Nearby
Other licensed providers within six miles
Listed by distance. Nobody paid to appear here and the order is not for sale.
Barron Board Care
El Cajon · 0.2 mi · 6 beds
Citations1Substantiated1
Carlton G Luhman Residential Care Center
El Cajon · 0.3 mi · 50 beds
CitationsNoneSubstantiated0
Lexington House
El Cajon · 0.3 mi · 6 beds
Citations2Substantiated2
Promising Futures
El Cajon · 0.4 mi · 72 beds
CitationsNoneSubstantiated0
Renaissance Living III
El Cajon · 0.5 mi · 6 beds
Citations1Substantiated1
Contact
Ask Parkway Gardens Retirement Care Home a question
Goes to this facility alone. We take no commission if you move in, so we have no reason to steer you anywhere.
Source: California Department of Social Services, Community Care Licensing — facility transparency record. Retrieved 2026-08-20. Facility number 374603513.
Figures reproduce the state’s own totals and are not re-aggregated. Methodology · Report a correction