Complaint Investigation Report

Records reviewed revealed that C1 was hospitalized on 1/20/26 and the reporting party alleged that upon discharge planning, facility staff would not accept C1 back to the facility. An interview with an Outside Source (OS1) who is involved with C1’s coordination of care reported that their agency received a 30 day eviction notice for C1 from the facility dated 11/6/25 with a move out date of 12/6/25. OS1 reported they have been working to find alternative placement for C1 since receiving the notice. However, per records reviewed and interview with facility staff, the proper eviction procedure was not followed in that the written 30 day eviction notice was not sent to the Department within five days of the eviction.

The Department has investigated the allegation of unlawful eviction and based upon the information obtained during this investigation, it is determined that the preponderance of evidence was met to support or corroborate this allegation and therefore deemed substantiated. A deficiency is being cited per Title 22 California Code of Regulations (see attached 9099-D). An exit interview was conducted with Assistant Administrator, to whom a copy of this report and the Licensee’s Rights (LIC9058 01/16) were provided.