Complaint Investigation Report

The client was spending days at the previous apartment and days at the facility. Interviews with the Administrator and staff revealed that while the facility was beginning to manage the client’s prescribed medications, the client had missed several days of medications due to absence from the facility.

The interview with the Administrator revealed that when the client was approached about the missed medications, the client stated that they “already had meds.” The incident was reported to the client’s case manager. Interviews with staff also revealed that no medications were provided to the client to take out of the facility during the period in question. There was insufficient evidence to support this allegation.

Due to lack of corroborating evidence, the findings regarding the above allegations were established to be unsubstantiated. This finding means that although the allegations may have happened or could be valid, there is not a preponderance of evidence to prove that the alleged violations occurred.

LPA Silveira conducted an exit interview with Fe Martinez. At the time of the exit interview Fe was provided with a copy of the Complaint Investigation Report (LIC9099) and Licensee Rights (LIC9058 01-2016) and signature on this report acknowledges receipt of the rights.