Complaint Investigation Report

Records reviewed revealed that the Department’s Regional Office (RO) denied a three day eviction request from the facility for C1. Interview with Licensee reported that she did not accept C1 back to the facility from the hospital due to safety concerns.

The Department has investigated the allegation of an unlawful eviction. Based upon the information obtained during this investigation, it is determined that the preponderance of evidence was met to support or corroborate this allegation and therefore deemed substantiated. A deficiency was cited per California Code of Regulations, Title 22 (refer to the attached LIC 9099-D page). A Plan of Correction was jointly developed with the Licensee.

An exit interview was conducted with Administrator Katrina Russell, to whom a copy of this report and the Licensee’s Rights (LIC9058 01/16) were provided.