Complaint Investigation Report

It was alleged that dangerous items were accessible. Interviews revealed that

there were Clorox wipes that were not locked. Interviews revealed also that the laundry room with all the supply of chemicals and some cans of paint were not locked either. Interviews and outside source observation revealed that the knifes were not properly stored and accessible to clients in care.

It was alleged that the facility bathroom was in disrepair. Interviews revealed there were holes in the walls and the back of the toilet was covered with wood. Interviews also revealed that there were no paper towels in the bathroom due to a client using the paper towels to clog the toilet.

It was alleged that licensee did not follow reporting requirements. Interviews revealed

that the clients Personal and Incidental (P&I) money was stolen in the month of December 2022 and that the facility did not report the incident to the police, San Diego Regional Center (SDRC) or Community Care Licensing (CCL). Interviews revealed that the administrator replaced the money but a SIR needed to be completed to report the incident.

It was alleged that licensee did not meet food supply requirements. Interviews revealed

that the facility refrigerator did not have an adequate supply of milk for the clients to drink.

The allegations of medications were not stored as required, dangerous items were accessible, facility bathroom was in disrepair, licensee did not follow reporting requirements and licensee did not meet food supply requirements is substantiated.

An exit interview was conducted with Eryn Nurse, House Manager A copy of this report and Licensee's Rights (LIC 9058 03/22) were provided and their signature on this report confirms receipt of the Licensee Rights.