Facility Evaluation Report

Licensing Program Analyst (LPA) Iby Strong conducted an unannounced Case Management visit to follow-up on two incidents reported to Community Care Licensing. LPA met with Clinical Director Yolanda Torres and discussed the purpose of the visit.

Community Care Licensing received a SOC341 on 5/25/25 in which it was reported that Resident #1s (R1) was being treated roughly by Staff 1 (S1). According to interview with Clinical Director, an internal investigation was conducted and S1 was placed on a corrective action plan but no abuse to R1 was found.

Additionally, on 7/1/2025, the Department received an incident report stating Resident 2 (R2) did not receive their prescribed medication and suffered no adverse results. According to Clinical Director, all staff have been retrained on medication management and managerial staff will be conducting random medication audits and shadowing of staff.

During today's visit, LPA conducted a health and safety check of the residents in care and provided consultation. No deficiencies were cited during today’s visit.

An exit interview was conducted with Clinical Director. The Licensee was provided a copy of their appeal rights (LIC9058 03/22), LIC811, this report and their signature on this form, acknowledges receipt of these rights.