Complaint Investigation Report

374604171-7-7-2025-08-AS-APAO-DJDLRZ-20250708085957

STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

CENTRALIZED APP UNIT , 744 P STREET, MS 9-14-8201

This is an official report of an unannounced visit/investigation of a complaint received in our office on

02/06/2023 and conducted by Evaluator Donna Teutschel

COMPLAINT CONTROL NUMBER: 08-AS-20230206145343

Staff do not provide residents with housekeeping

Staff do not properly launder resident’s clothing

Staff do not safeguard resident's belongings

Staff do not meet residents’ dietary needs

LPM II Donna Teutschel conducted a telephone conference with Administrator, Johnathan Wheeler, who was not the administrator at the time this complaint was filed.. A review was conducted of the allegations listed and the investigative details available.to date. The Department is unable to prove or disprove the allegations and the findings are determined to be Unsubstantiated.