Complaint Investigation Report

374604171-6-25-2025-08-AS-APAO-DJ2Q6Y-20250627115418

STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

CENTRALIZED APP UNIT , 744 P STREET, MS 9-14-8201

This is an official report of an unannounced visit/investigation of a complaint received in our office on

10/20/2022 and conducted by Evaluator Donna Teutschel

COMPLAINT CONTROL NUMBER: 08-AS-20221020104531

Insufficent staffing to meet residents needs

LPM II Donna Teutschel conducted a telephone conference with Clinical Director, Yolanda Torres. Both Clinical Director, Yolanda Torres, and Administrator, Jonathan Wheeler, are new to the facility. A review was conducted of the allegation listed and investigative details available.to date. The Department is unable to prove or disprove the allegation and the findings are determined to be Unsubstantiated.