Complaint Investigation Report

Interview with an outside source confirmed R1 does not have a history of declining medication. Records collected did not corroborate that resident did not take medication.

It was also alleged that staff entered R1’s medication into the medication administration records as administered when R1 was not at the facility. Interview with staff revealed that computer has a special code that identifies when medication is issued with a number 0 and not issued with a number 8. Records reviewed verified R1 was not at the facility starting February 29, 2024, and a number 8 was entered into those records. LPA Strong also observed two medication administrations had been edited by staff.

Based on LPA's interviews, and record reviews there is not a preponderance of evidence to prove alleged violation occurred, therefore the allegations are unsubstantiated. An exit interview was conducted with Business Office Manager to whom a copy of this report, and the Licensee/Appeal Rights (LIC 9058 03/22) were provided.