Senior Care Records.

Complaint Investigation Report

Live and Care, El Cajon01/08/2025Licence 374604574

Census3
Date signed01/09/2025 07:44:55 AM
The inspector’s account

Records revealed that C1’s personal goals are to stay clean and organized. Administrator also confirmed that none of C1’s items have been thrown away, rather they are stored in C1’s closet or cabinets, but C1 is known to misplace items. Interview with clients revealed they have not witnessed any personal items being thrown away by Administrator or staff. Interview with C1 established that Administrator did not throw away items rather stuffed animal was thrown away by C1’s parents and walkie talkie has been misplaced. Lastly, interviews with other staff could not confirm that any of C1’s personal belongings have been disposed of.

It was also alleged that C1 was told by Administrator that items C1 preferred were only meant for a specific gender and on a separate occasion C1 was told “you will amount to nothing”. Interview with staff present established that they have not witnessed Administrator state such to any client in care. Interview with outside source revealed that this Administrator has no history of mistreatment of clients. Interview with C1 established that Administrator has not been disrespectful but was asking C1 to follow house rules. Interview with other clients in care did not corroborate that C1 was told such comments.

Based on LPA's interviews, and record reviews there is not a preponderance of evidence to prove alleged violation occurred, therefore the allegation is unsubstantiated. An exit interview was conducted with Administrator Angie Turner, to whom a copy of this report, and the Licensee/Appeal Rights (LIC 9058 03/22) were provided.

Source: California Department of Social Services, Community Care Licensing. Methodology · Report a correction