Facility Evaluation Report

Licensing Program Analyst (LPA) Dawn Segura conducted an unannounced case management visit to follow-up on an incident discovered during a complaint investigation visit. LPA introduced herself, was granted entry into the facility, and met with Myra Palmer, Administrator, to whom she disclosed the purpose of the visit.

While conducting a visit to the facility, LPA was informed that a client in care (C1) [an LIC 811 Confidential Names List that identifies the client was provided] was absent from the facility without leave. LPA was informed that C1 left the facility on May 15, 2023 and has not returned. During today's visit, LPA conducted a health and safety check, interviewed staff, and obtained copies of facility records.

LPA was informed that El Cajon Police Department, C1’s responsible party, and C1’s physician were notified of C1’s absence, all of which were in accordance with C1’s absentee plan. No deficiencies were cited during the visit.

An exit interview was conducted with Myra Palmer, and a copy of this report and Licensee Appeal Rights (LIC 9058) were provided to the Administrator at the conclusion of the visit.