Complaint Investigation Report

An interview with the Administrator revealed that an internal investigation had been conducted regarding the food throwing incident and it was determined that it may have been a client who threw the food. This was corroborated by an interview with a staff as well. Interviews with outside sources also revealed that there are no concerns with staff on client interactions at the facility. There was not enough corroborative evidence to substantiate the allegation.

Due to lack of corroborating evidence, the findings regarding the above allegation were established to be unsubstantiated. This finding means that although the allegation may have happened or could be valid, there is not a preponderance of evidence to prove that the alleged violation occurred.

LPA Silveira conducted an exit interview with Carmen. At the time of the exit interview Carmen was provided with a copy of the Complaint Investigation Report (LIC9099) and Licensee Rights (LIC9058 01-2016) and signature on this report acknowledges receipt of the rights.