Complaint Investigation Report

RP did not know if the language was Spanish or Tagalog. RP stated that there was no physical contact and that R1 was not on their property when the alleged threat was made. RP stated that R1 was getting out of a vehicle with a staff member. RP stated that they wanted the resident to be evicted.

Interviews were conducted and relevant documentation, including incident reports, and staff schedules, were reviewed to identify any patterns or discrepancies. Staff schedules demonstrated adequate coverage and allocation of staff members to ensure supervision over residents at all times.

Based on the investigation findings, it is concluded that the allegation of staff members not providing adequate supervision over residents in care at Chloe's Home is unsubstantiated. An unsubstantiated finding means that although the allegation may have happened or is valid, there is not a preponderance of the evidence to prove that the alleged violation occurred.

An exit interview was conducted with Bienvendio Longalong, Caregiver; a copy of this report along with Licensee Appeal Rights LIC 9058 (REV 3/22) were provided to the Caregiver and his signature confirms receipt of these document