Complaint Investigation Report

An initial interview conducted with R1 revealed they believed their roommate had stolen their money, subsequently a follow up interview with R1 disclosed they had lent money to several other residents and was never paid back. R1 also disclosed they had donated money to attending organizations.

Interviews conducted with staff and other residents revealed no knowledge or experience of thefts that occurred while working or residing at the facility. An interview conducted with the Administrator confirmed the facility does not safeguard cash resources for any of the residents. An interview conducted with an Outside Source (OS1) revealed no knowledge of the alleged theft, and an additional review of Outside Source records (OS2) revealed there were no leads to pursue an investigation to the allegation (see LIC 811 for confidential names).

LPA conducted an exit interview with Administrator Rayo who was notified that a copy of the Complaint Investigation Report (LIC9099) and Licensee Rights (LIC9058 01-2016) will be provided at the conclusion of the visit.

Based on the information collected during the investigation CCL has deemed the complaint to be unfounded meaning that the allegation was false and/or is without a reasonable basis. Therefore, the Department has dismissed the complaint.