Complaint Investigation Report

Based on the investigation findings, the allegation made against the staff of Carroll's Residential Care regarding the facility plumbing being in disrepair was found to be unsubstantiated as the issue was promptly addressed and resolved.

An exit interview was conducted with Sarita Mendoza, Assistant Manager. A copy of this report and Licensee's Rights (LIC 9058 03/22) were provided to the Assistant Manager and her signature on this report confirms receipt of the Licensee Rights.