Complaint Investigation Report

Based on the investigation findings, the allegation made against the staff of Carroll's Residential Care regarding staff does not ensure residents receive mail correspondence in a timely manner is unsubstantiated. A finding that is unsubstantiated means that although the allegation may have happened or is valid, there is not a preponderance of the evidence to prove that the alleged violation occurred.

An exit interview was conducted with Bryan Meyers, Administrator. A copy of this report and Licensee's Rights (LIC 9058 03/22) were provided to the Administrator and his signature on this report confirms receipt of the Licensee Rights.