Senior Care Records.

Facility Evaluation Report

Carroll's Residential Care, El Cajon09/03/2025Licence 374604690

Capacity144
Census127
Date signed09/03/2025 03:10:02 PM
Name of licensing program analystHannah Rodgers
Name of licensing program managerLizzette Tellez
The inspector’s account

Licensing Program Analysts (LPAs) Hannah Rodgers and Ramin Hashemi conducted an unannounced case management visit to conduct follow up regarding a self-reported incident of Resident #1 (R1) passing away on August 31, 2025 [ See LIC811 Confidential Name List for identification of select person identifiers used in this report] . LPAs were greeted by, identified themselves to, and explained the purpose of the visit with Manager Sarita Mendoza.

On September 2, 2025, the Department received an self-reported incident report that described that on August 31, 2025, R1 was found unresponsive and later pronounced deceased.

During today’s visit, LPAs conducted a health and safety check, observed residents in care, and reviewed facility records.

There were no deficiencies cited during today's visit. However, this incident may require further follow-up visits.

An exit interview was conducted with Manager Sarita Mendoza, to whom a copy of this report, and the Licensee/Appeal Rights (LIC9058 03/22) were provided to.

Source: California Department of Social Services, Community Care Licensing. Methodology · Report a correction