Complaint Investigation Report

After a significant amount of trash was gathered, the facility staff secured a large enough vehicle, or a waste container to transport the items to the local waste management facility. Observations by one LPA corroborated the staff had kept multiple mattresses, buckets, and other waste on premises.

It was alleged staff did not secure hazardous items. An internal source reported the facility had toxic materials within the facility grounds. Interviews with internal sources revealed the facility had an area where discarded items were held. This area was considered to be off limits to the residents in care. Observations by LPAs confirmed this area had paint buckets with paint residue, aluminum bucket lids, gardening tools, and no physical barrier preventing the residents from having access to these items.

Based on evidence obtained, the allegations are substantiated which means that the allegations are valid because the preponderance of the evidence standard has been met. The deficiencies were cited in accordance with California Code of Regulations, Title 22, and listed on the LIC 9099D. A plan of correction was jointly formulated with Med Tech, Stephanie Ortega.

An exit interview was conducted with Med Tech, Stephanie Ortega, to whom a copy of this report, LIC 9099D and Licensee/Appeals Rights (LIC 9058) were provided to.