Complaint Investigation Report

During today’s visit, while touring the facility, LPAs visited a number of rooms and observed multiple client rooms with inoperable electrical outlets, which included building one, rooms; four, six, seven, eight, nine and thirteen and building two, rooms; eight, nine, thirteen, fourteen and fifteen. Room fourteen in building two, a client occupied room, had no overhead lighting, but client was provided a lamp; however, the room had no working electrical outlets. Room nine in building one, another client occupied room, had three exposed electrical outlets, one of which appeared to have burn damage. LPAs also observed multiple client room and bathroom windows without screens. LPAs observations further revealed bedroom seven, in building one to have a cracked window. Both, bedroom nine in building one and bedroom fourteen in building two, had multiple holes in the walls.

The Department has investigated the allegation of facility was in disrepair. Based on evidence obtained, the allegation is substantiated which means that the allegation is valid because the preponderance of the evidence standard has been met. A deficiency is cited in accordance of California Code of Regulations, Title 22, Division 6 Chapter 8, and listed on the 9099D.

An exit interview was conducted with Med Tech, Stephanie Ortega a copy of this report, LIC 9099D and Licensee/Appeals Rights (LIC 9058 01/16) was provided.

LPAs were away from the facility for two hours during the visit.