Complaint Investigation Report

There was no indication of bathing concerns noted in the physician's report or facility appraisal form. Staff confirmed that R1 was prompted to take showers and complied with these prompts. R1 passed away of natural causes on January 27, 2025, at the SNF for failure to thrive. R1 did not have any family or an assigned case manager.

Based on the findings, the allegation that staff did not meet R1's hygiene care needs is unsubstantiated.

An unsubstantiated finding means that although the allegation may have happened or is valid, there is not a preponderance of the evidence to prove that the alleged violations occurred.

An exit interview was conducted with Roger Hernandez, Administrator. A copy of this report and Licensee's Rights (LIC 9058 03/22) were provided to the Administrator and his signature on this report confirms receipt of the Licensee Rights.