Complaint Investigation Report

The outside source, residents, and staff had not witnessed or had been informed that there was any physical abuse towards residents. Resident 1 (R1) primary diagnosis is schizophrenia and denied that there was any physical abuse towards them.

Based on the investigation findings, the allegation made against the facility is unsubstantiated. A finding that is unsubstantiated means that although the allegation may have happened or is valid, there is not a preponderance of the evidence to prove that the alleged violations occurred.

An exit interview was conducted with Roger Hernandez, Administrator. A copy of this report and Licensee's Rights (LIC 9058 03/22) were provided to the Administrator and his signature on this report confirms receipt of the Licensee Rights