Complaint Investigation Report

According to C1, S1 asked C1 to sit down and calm self. C1 stated that they listened to S1 and calmed self resulting in C1 continuing their regular day. Interview with S1 corroborated that S1 asked C1 to sit down and relax as C1 was cursing and throwing stones outside. S1 stated they did not physically force C1 to sit down, rather asked and C1 listened. Interview with an outside source established that C1 expressed regret regarding incident and exaggerations made against S1.

It was also alleged that during that same incident mentioned above, S1 threatened C1, stating if behaviors continued C1 could not visit family on the weekend. Interview with S1 revealed that during the incident S1 reminded C1 that if they did not collect their twice weekly day-program points, they would not meet the house requirement to earn a special outing on Fridays. S1 established that if C1 continued with behaviors, on that day, they could not go to day program as it could be dangerous for the client; therefore, C1 could not collect those days points. Interview with an outside source revealed that C1 must earn outings but has never been threatened by any staff. Outside source also confirmed that C1 has a history of exaggerating behaviors to control own narrative. Lastly, during interview with C1, C1 handed LPA Strong a letter, apologizing and stating they "made a big deal" out of the incident.

Based on LPA's interviews, and record reviews there is not a preponderance of evidence to prove alleged violation occurred, therefore the allegation is unsubstantiated. An exit interview was conducted with House Manager to whom a copy of this report, and the Licensee/Appeal Rights (LIC 9058 03/22) were provided.