Home Care Organization Evaluation Report

Home Care Services Bureau (HCSB) Analyst Adrian Mangina arrived at the business office of Comfort Keepers #521 on 6/17/2024 for a Biennial inspection. Upon arrival, the HCSB analyst identified herself and was greeted by Scheduler Alicia Griece. Designee Monique Flores arrived approximately 15 minutes later. The proper posting of business hours and license were observed. The analyst was shown to an area where the review of personnel and administrative files could be performed. Designee provided current Liability and worker's compensation insurance and dishonesty bond. Upon completion of the file review the analyst discussed the findings of the inspection with the Ms. Flores. The analyst informed the representative named above of the deficiencies found and explained they would be noted on the HCS809-D forms. In addition, the Designee was provided a copy of the HCS9058 Appeal Rights form.